Frequently Asked Questions about Ordering (FAQ)
How can I place an order?
Orders can be placed via the online shop, by email or by telephone.
How long does shipping take?
Delivery times range from 2 to 5 working days.
How much are the shipping costs?
Shipping costs depend on the weight of the order:
- Up to 2 kg : €4.08 net
- Up to 15 kg : €5.16 net
Where are our products manufactured?
Our products are manufactured entirely in Bavaria. Regionally, fairly, and according to high quality standards.
How does the return or complaint process work?
Returns are possible within the statutory 14-day cancellation period. In case of damaged or incorrect delivery, please contact us immediately.